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RESTRICTIONS

Product and Shipping Restrictions

Eligibility varies by product, carrier, route and destination. A product being available online does not guarantee that it can be purchased or shipped.

Commonly prohibited categories

Weapons, explosives, controlled drugs, illegal goods, hazardous substances and items prohibited by the origin or destination law must not be ordered or shipped.

Commonly sensitive categories

BatteriesLiquidsPowdersMagnetsFoodCosmeticsMedicineAerosolsBranded goodsElectronics

Sensitive items may require a specialised route, supporting documents or different packaging, and some destinations may not accept them at all. Trademark, import and authenticity rules also vary by country.

Your checks before ordering

  1. Review the product details and ask SUGARGOO whether the item can be purchased.
  2. Check available routes for your destination before committing to the product.
  3. Consult the destination customs authority for import limits, taxes, licences and prohibited goods.
  4. Do not rely only on a previous parcel: carrier and customs policies can change.
Important: This page is general guidance, not a complete prohibited-goods list or legal advice. The current SUGARGOO route notice and applicable law control.